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Thank you for choosing BFS Direct Ltd.

It is our aim to find you the best possible quote in the shortest time. You will be allocated a personal underwriter and during our normal office processing hours it is our aim to update you within 15 minutes of applying for your loan.

If our underwriters require any additional information one of our advisors will call you at the telephone number you have provided to discuss further.

Please see comments from many of our other customers to see the level of customer service you are likely to expect.

Office Processing / Opening hours

9.30 am - 7.00 pm Monday
9.30 am - 8.30 pm Tuesday to Thursday
9.30 am - 5.30 pm Friday
10.00 am - 1.30 pm Saturday.

You can contact us at any time on freephone 0808 1784846

Outside normal processing hours please call the number above and leave a message with our Ipswich Call Centre. We’ll get back to you as soon as possible.

Alternatively E Mail us at enquiries@bfs-direct.co.uk


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The overall cost for comparison is 10.8% APR variable. The actual rate will depend upon your circumstances. Ask for a personalised illustration. Our rates start from 7.9% APR variable. We also have a range of plans with rates up to 17.5% APR allowing us to help customers even with the most severe credit problems. If you are thinking of consolidating existing borrowing you should be aware that you will be extending the terms of the debt and increasing the total amount you repay. A fee of between 0% and 10% of the loan may be charged depending on credit history and ability to prove income. The amount of fee will depend on your circumstances, however, we estimate that it will be 5% of the loan amount.