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Customer Testimonials |
At BFS Direct it is our aim to provide the ultimate in financial solutions and to give an informed and personal service that always endeavours to exceed our customers expectations. |
Testimonial Statistics |
Recent testimonial statistics |
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| "Well done! The service was first class from the moment I applied for the loan to the time I received the money. Everything ran smoothly and the interest rate is good as well. A lot better than some loan company’s I could mention!!” ~ Mr Beards, Rigby   |
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| ”I would highly recommend BFS to anyone who requires a loan, they provide an excellent service and processed my application quickly” ~ Mrs Holmes, Aylesbury |
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”Jason was very honest, professional and always willing to help. He was very friendly and we did not hesitate to contact him anytime. All our queries were answered well. I would definitely use this company again if I need finance in the future. We were valued as customers.” |
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| "I found my advisor, James, pleasant and helpful at all times. I wasn’t afraid to approach him if I had any queries at all. Keep up the good work." ~ Mrs D Hull, Stevenage, Herts |
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”I have found the service that I received from BFS Direct was excellent. I have no complaints. I was kept up to date with what my loan was offering and I was very grateful. Jason was a pleasant young man ……” |
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“We were very happy with the way we were treated and how quickly everything was settled” |
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“I found them to be helpful and friendly. I was contacted regularly and informed of the progress of my loan” |
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“I was very impressed when I chose to use BFS to arrange my loan – at all times I found them to be responsive and efficient” |
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“I was very pleased how quickly you arranged my secured loan. I would recommend your company to anyone. Your Secured Loan Development Manager was very helpful.” |
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| "I feel that the arrangements that were made for us were very professional and handled securely (privacy was top notch!)" ~ Mr & Mrs Cox, Kent |
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| "Everyone I spoke to was very helpful and explained everything to my satisfaction. Thank you." ~ Mr Vince, Ipswich |
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| "Excellent service, very quick and straightforward. Thank you." ~ Mr Davey, King’s Lynn |
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"The person we dealt with was efficient, pleasant, gave all the information in language that was easy to understand and dealt with any queries quickly. Everything went smoothly and quickly. This person was Mr Jason Eves. |
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"The service was good. The people I spoke to had a good customer service. I would recommend you as a company to friends and family. I would use you again." |
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"Jason our personal advisor helped a lot and kept us up to date with everything as it happened, even when the finance company had further problems with our request. So thanks for your help." |
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"I found the BFS Direct staff to be friendly polite and patient" |
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"Found the application for my loan very easy and was dealt with very quickly." |
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"Definitely a credit to your company with their polite and helpful manner. Nothing was too much trouble." |
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"A pleasure to do business with people who understand the needs and requirements of its customers." |
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The team were very helpful, but one name springs to mind – JASON – he was very helpful at all times helping me with my forms and correspondence. I’d recommend him at all times to deal with my loan. I’ve got to know him quite well. |
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Percentage of neutral feedback - 0%
Percentage of negative feedback - 3%  |
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The overall cost for comparison is 10.8% APR variable. The actual rate will depend upon your circumstances. Ask for a personalised illustration. Our rates start from 7.9% APR variable. We also have a range of plans with rates up to 17.5% APR allowing us to help customers even with the most severe credit problems. If you are thinking of consolidating existing borrowing you should be aware that you will be extending the terms of the debt and increasing the total amount you repay. A fee of between 0% and 10% of the loan may be charged depending on credit history and ability to prove income. The amount of fee will depend on your circumstances, however, we estimate that it will be 5% of the loan amount.
Registered office is 2 Breach Lane, Great Easton, Dunmow, Essex, CM6 3QT.
BFS Direct Ltd is authorised and regulated by the Financial Services Authority Registration No.305249.